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Privacy Policy

Effective Date: 3/17/2026

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1. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Book a coaching session

  • Complete an intake or discovery form

  • Subscribe to our newsletter or blog

  • Contact us via email or website forms
     

This information may include:

  • Name

  • Email address

  • Phone number

  • Personal goals, challenges, or background information you choose to share
     

We may also automatically collect limited non-personal data such as your IP address, browser type, and website usage patterns.

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2. How We Use Your Information
 

We use your information to:

  • Schedule and provide coaching services

  • Communicate with you about sessions, updates, or inquiries

  • Send newsletters or resources (if you opt in)

  • Improve our website, services, and client experience
     

We respect the sensitive nature of personal information shared in a coaching context and treat it with care.
 

3. Confidentiality of Coaching Information
 

Information shared during coaching sessions or in intake forms is kept confidential and used solely to support your coaching experience.
 

However, confidentiality may be limited if:

  • Disclosure is required by law

  • There is a risk of harm to yourself or others
     

4. Sharing of Information
 

We do not sell or rent your personal information. We may share limited information with trusted third-party service providers (such as scheduling, email, or payment platforms) strictly for business operations. These providers are required to keep your information secure.
 

5. Cookies and Tracking Technologies
 

Our website may use cookies or similar technologies to improve your browsing experience and understand how visitors use the site. You can disable cookies through your browser settings if you prefer.
 

6. Data Security
 

We take reasonable steps to protect your personal information. While we strive to use commercially acceptable means to safeguard your data, no method of transmission over the internet is completely secure.
 

7. Your Rights and Choices
 

You may:

  • Request access to or correction of your personal information

  • Ask to have your information deleted (where applicable)

  • Opt out of marketing emails at any time by using the unsubscribe link
     

To make a request, please contact us using the details below.
 

8. Third-Party Links
 

Our website may include links to other websites. We are not responsible for the privacy practices of those external sites.
 

9. Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
 

10. Contact Us
 

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Heather Smulyan
heather@innercompasslifecoach.com

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